LogiMAT 2016
New service package: all round view of the customer with UniCarriers 360°
UniCarriers has fundamentally revised and expanded its service model. In hall 9 on stand 9B33, the international forklift manufacturer presents the new UniCarriers 360° service concept for the first time. The package brings together all customer and after-sales services in one modular system. As such, customers have the opportunity to select an individual performance package from the areas of forklifts, finance, after-sales, fleet management and logistics software.
Which forklift brand a company chooses depends largely upon two factors: the quality of the products and the services offered. To organise its portfolio of services even more clearly and to provide all services bundled for its customers, UniCarriers has created the UniCarriers 360° model. The package includes six categories, from which customers select individual modules on the basis of the modular principle. The modules include truck equipment, financing and service models, driver and safety training, as well as warehouse planning, fleet management and consulting. The aim of the new full-service approach is to offer all customers a performance package that meets their requirements and thus both to prolong the life span of the forklifts and to reduce the total cost of ownership. As an element of UniCarriers 360°, UniCarriers presents the VOM (Vehicle and Operator Management) online fleet management system to the German expert public for the first time on the stand. The solution analyses the performance data of the forklifts in use and helps customers to optimise the operation of their fleet. The VOM can be used across different manufacturers and is also suitable for mixed fleets.
About UniCarriers
The UniCarriers Group is a global developer and manufacturer of industrial trucks and offers solutions with load capacities up to 10 000 kg. The flexible and individually customisable transport solutions for logistics and warehouses are manufactured at the company’s production facilities in Sweden, Spain, Japan, China and the USA. Distribution is carried out both through specialist retailers and directly to end customers by an experienced team of sales experts. Central buyers are the automotive, construction, electronics, food, logistics and pharmaceutical sectors as well as heavy engineering and the processing industry.
The UniCarriers Group was created in 2011 from the mergers of the brands Nissan Forklift, TCM and Atlet. Today, the company is headquartered in Tokyo with branches in Europe, America and Asia. Its European headquarters are located in Mölnlycke near Gothenburg (Sweden). In the 2014 financial year, the Group employed 5536 people worldwide and achieved a turnover of 1.326 billion euros.
Corporate Contact
Tobias Laxa • UniCarriers Europe GmbH
Mollsfeld 10 • D-40670 Meerbusch
Phone: +49 (0) 2159-9259 012
E-Mail: tobias.laxa@unicarrierseurope.com
Internet: www.unicarrierseurope.com
Media Contact
Stefanie Schoebel • additiv pr GmbH & Co. KG
Public relations for logistics, steel, industrial commodities and IT
Herzog-Adolf-Straße 3 • D-56410 Montabaur
Phone: +49 (0) 2602-950 99 20 • Fax: +49 (0) 2602-950 99 17
E-Mail: sts@additiv-pr.de • Internet: www.additiv-pr.de
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Image: Visualization UniCarriers 360°
