Christmas has finally arrived, and the busiest time of the year for many businesses has come to an end.
Peak times can vary dramatically depending on the nature of a company's work and the industry it operates in, but for most business-to-consumer companies, the pre-Christmas period is hard work. Customers are rushing to buy presents for loved ones, and with the recent advent of Black Friday, the pressure is even higher.
But at times when demand for goods may be twice as high as during other times of year, how does an operation keep up? If the materials handling operation is well-optimised, there shouldn't be any 'spare' trucks or manpower that can be brought into action. So how can sudden spikes in demand be met?