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First visit fix rate: What is it, and how does it affect you?

Written by Bengt Kristiansson, 2019-03-10

All trucks require maintenance sometimes, especially in high-intensity materials handling operations. The important thing is how quickly you can get the truck back in operation afterwards. This is where your service supplier's first visit fix rate becomes important.

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Inside a real cold store: How forklifts operate in -24°C

Written by Bengt Kristiansson, 2018-12-07

Cold stores are extreme environments, but they're an absolutely essential part of the modern supply chain. Without these specialised warehouses, where temperatures can go as low as tens of degrees below zero, it would be impossible to store and distribute frozen goods. Even chill warehouses, which operate at much warmer (but still cold) temperatures are essential for the supply of perishable goods.

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Forklift service: What to expect from your truck supplier

Written by Per-Erik Mogren, 2018-10-05

Even after you've chosen, ordered and taken delivery of your new forklift truck, your relationship with the supplier isn't necessarily over. If you want that new truck to keep performing optimally throughout its lifetime, you're going to need regular service and maintenance.

But what makes good service and maintenance? It's an important question, since forklifts are the backbone of any material handling operation.

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